Professional sound masking systems for workspaces

What is sound masking?

Sound masking is a modern acoustic technology that introduces a specially engineered background sound into your workspace. This ambient sound reduces the intelligibility of conversations and minimises noise distractions, improving speech privacy and acoustic comfort throughout your office.

Unlike white noise, sound masking is tuned to match the frequencies of human speech, making it more effective and less intrusive. The result is a balanced background sound that helps conversations fade into the background, so you can focus without distraction.

Why invest in a sound masking system?

Open plan offices and collaborative environments often struggle with noise distractions and a lack of speech privacy. Sound masking systems address these challenges by:

• Reducing office noise and distractions

• Improving speech privacy for confidential conversations

• Enhancing productivity and comfort for employees

• Supporting compliance in sectors like healthcare and finance

Studies show that reducing noise distractions can significantly improve focus and productivity. Sound masking also helps meet privacy requirements in sensitive environments, such as healthcare facilities and financial institutions.

How sound masking works

Sound masking works by adding a controlled background sound to your workspace, making unwanted noises and conversations less noticeable. This technology is based on the principle of auditory masking, where one sound makes another sound less perceptible.

Our sound masking solutions are designed to lower the radius of distraction, so conversations are less likely to be overheard. Sound masking can also increase the privacy index in open offices, meeting rooms, and reception areas while improving overall acoustic comfort for everyone in your building

Where can sound masking be used?

Sound masking is ideal for open plan offices, meeting rooms, healthcare facilities, financial institutions, educational buildings, and government offices. Whether you need to protect sensitive conversations, reduce distractions in busy areas, or create a more welcoming environment for staff and visitors, our sound masking solutions deliver reliable results.

Our approach

At Acoustic by Design, our end-to-end service ensures your workspace achieves the perfect balance of acoustic comfort and speech privacy. We combine technical expertise with a meticulous process to deliver sound masking systems that perform flawlessly, day after day.

Site survey and acoustic analysis

Every project begins with a comprehensive assessment of your environment. Our specialists measure noise levels, evaluate speech intelligibility, and analyse reverberation times to identify acoustic challenges.

Using advanced tools, we map your workspace to pinpoint areas where distractions are most disruptive or privacy is compromised.

This data-driven approach allows us to create a tailored solution that addresses your unique needs, whether you operate in a bustling open-plan office, a confidential healthcare setting, or a high-security government facility.

Customised sound masking system design

No two workspaces are alike, which is why we avoid one-size-fits-all solutions. Based on your acoustic assessment, we design a system that factors in room dimensions, ceiling height, existing infrastructure, and workflow patterns, ensuring optimal speaker placement and zoning for uniform sound distribution.

For sensitive environments, we integrate additional privacy safeguards, such as adjustable masking levels for meeting rooms or reception areas.

Professional installation with minimal disruption

Our certified technicians handle every aspect of installation, working efficiently to avoid interrupting your operations and coordinating schedules to minimise downtime.

Whether retrofitting an existing office or integrating sound masking into a new build, we ensure seamless compatibility with your lighting, HVAC, and security systems.

Precise calibration for optimal performance

Once installed, we fine-tune your system to deliver consistent, comfortable masking sound across all zones.

Using calibrated microphones and proprietary software, we adjust frequency profiles and volume levels to match your environment’s specific acoustics.

This step ensures conversations become unintelligible beyond a 4–5-metre radius while maintaining a natural, non-intrusive ambiance.

Ongoing support and system maintenance

Our relationship continues long after installation. We can provide scheduled maintenance to keep your system performing at its best, including software updates, hardware checks, and acoustic re-evaluations.

Technology you can trust

We partner with industry-leading manufacturers to provide sound masking technology renowned for its reliability and performance. By choosing Acoustic by Design, you gain a partner committed to delivering measurable improvements in productivity, confidentiality, and employee wellbeing through cutting-edge acoustic solutions. Read about our latest projects.

Why choose Acoustics by Design?

We combine technical expertise with a deep understanding of UK workspaces. Our solutions are tailored to your needs, helping you achieve greater productivity, privacy, and comfort. With our friendly and professional service, you can trust us to deliver sound masking systems that meet the highest standards.

Get started with sound masking

Ready to reduce office noise, improve speech privacy, and create a more productive environment? Contact Acoustic by Design today for a free consultation and discover how our sound masking solutions can transform your workspace.

Acoustic by Design: Delivering professional sound masking systems and acoustic privacy solutions for offices and workplaces across the UK.

Frequently Asked Questions